Terms & Conditions 

Last updated: August 18, 2026

1. Introduction 

Welcome to OSOS (“we”, “us”, “our”, or the “Company”). These Terms & Conditions (“Terms”) govern your access to and use of our website https://osos.om (the “Website”) and any services, products, applications or solutions provided by OSOS (together the “Services”). By accessing or using the Website or our Services, you agree to be bound by these Terms. If you do not agree, please do not use the Website or Services. 

2. About Us 

OSOS is a Cloud ERP and business applications provider headquartered in Muscat, Sultanate of Oman, with international operations. We provide software solutions (such as OSOS ERP, OSOS HRMS, OSOS EduRP, OSOS QHSE, OSOS PropRP, OSOS EasyRP, etc) to enterprises and organisations across industries (Oil & Gas, Education, Real Estate, Retail, SMEs, etc). 

3. Eligibility 

You represent and warrant that: 

  • you are of legal age and have full legal capacity to enter these Terms. 
  • your use of the Website and Services is for lawful business purposes. 
  • if using the Website or Services on behalf of an organisation, you have full authority to bind that organisation to these Terms. 

4. Use of the Website 

  • You may use the Website for your internal business purposes and to explore or evaluate our Services. 
  • You may not use the Website in any way that is unlawful, fraudulent or damaging to OSOS or any third-party. 
  • We reserve the right to amend, suspend or discontinue the Website (or any part) at any time without notice. 

5. Services & Subscriptions 

  • If you purchase or subscribe to any of our software solutions, those services will be governed by a separate agreement (e.g., a Master Services Agreement, Subscription Agreement, End‐User Licence Agreement) which will set out the service levels, fees, payment terms, support, deployment, maintenance and other obligations. 
  • These Terms apply to the Website and to general usage. Where a separate service agreement applies, in case of conflict the separate agreement governs the Service. 

6. Intellectual Property 

  • All content on the Website (including text, graphics, logos, images, software, design, etc) is owned by or licensed to OSOS and is protected by copyright, trademark and other intellectual property laws. 
  • You may not copy, reproduce, distribute, transmit, display, perform, modify, create derivative works of, or otherwise use any part of the Website or Services without OSOS’s prior written consent. 
  • If you submit any feedback, suggestions or ideas to OSOS (collectively “Feedback”), you grant OSOS a non-exclusive, worldwide, royalty-free, perpetual licence to use, modify, commercialise and exploit the Feedback. 

7. User Accounts & Security 

  • If you register for an account on the Website or access a client portal, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. 
  • You must immediately notify OSOS of any unauthorised use of your account or any other breach of security. 

8. Privacy & Data Protection 

  • Our collection and processing of your personal data is described in our Privacy Policy (link). By using the Website and Services you consent to our collection, use and disclosure of your personal data in accordance with such policy. 
  • If you are a business customer using our software solutions, additional data protection terms may apply (e.g., regarding data residency, processing, security, backups, retention) as set out in your service agreement. 

9. Third-Party Links and Services 

  • The Website may include links to third-party websites or services. OSOS is not responsible for the content, goods or services on those third-party sites, or for their privacy or security practices. 
  • Any use of such third-party sites is at your own risk and subject to their terms. 

10. Disclaimers & Limitation of Liability 

  • The Website and Services are provided “as-is” and “as-available” without warranties of any kind, whether express or implied. OSOS expressly disclaims all warranties including, without limitation, implied warranties of merchantability, fitness for a particular purpose, non‐infringement or availability. 
  • To the maximum extent permitted by applicable law, OSOS’s total liability (whether in contract, tort, negligence, strict liability or otherwise) arising out of or in connection with the Website or Services shall be limited to the amount paid by you (if any) to OSOS for the applicable Service in the prior 12 months. In no event shall OSOS be liable for any indirect, incidental, special, punitive or consequential damages (including loss of profits, data loss, business interruption or goodwill) arising out of or related to the Website or Services. 
  • Some jurisdictions do not allow limitations or exclusions of liability for certain types of damage; in such cases the liability will be limited to the fullest extent permitted under the law. 

11. Indemnification 

You agree to indemnify, defend and hold harmless OSOS, its affiliates, officers, directors, employees, agents and licensors from and against any and all claims, liabilities, damages, losses or expenses (including legal fees) arising out of or in connection with your use of the Website or Services, your violation of these Terms, or your violation of any rights of a third party. 

12. Termination 

  • OSOS may suspend or terminate your access to the Website or Services at any time, with or without cause, and without notice. 
  • Upon termination, any rights granted to you under these Terms will cease immediately and you must stop using the Website and Services. 
  • Sections that by their nature survive termination (such as Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Governing Law) shall remain in full force. 

13. Governing Law & Dispute Resolution 

  • These Terms shall be governed by and construed in accordance with the laws of the Sultanate of Oman, without regard to conflict of law principles. 
  • Any dispute arising out of or relating to these Terms or your use of the Website/Services shall be resolved by the competent courts of Muscat, Oman (or such alternate method (e.g., arbitration) if agreed). 
  • If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect. 

14. Changes to These Terms 

OSOS may update these Terms from time to time. When we do, we will revise the “Last updated” date at the top. We encourage you to check this page periodically. Your continued access or use of the Website or Services after changes means you accept the modified Terms. 

15. Entire Agreement 

These Terms, together with any service agreement you may have with OSOS, and our Privacy Policy, constitute the entire agreement between you and OSOS with respect to the Website and Services and supersede all prior or contemporaneous communications, proposals or agreements (whether oral or written) between you and OSOS regarding the Website/Services.