Terms & Conditions

Version 2.0 · Effective 23 October 2026 · Last updated 23 October 2026

1. Who we are

This website is operated by Prime Business Solutions L.L.C. (“OSOS”, “we”, “us”), a company registered in the Sultanate of Oman under commercial registration number 1211259, with its registered office at P.O. Box 807, Postal Code 116, The Myriad, Al Rusail, Muscat, Sultanate of Oman.

2. What these terms cover

These terms apply when you use ososrp.com and its subdomains, including demostd.ososrp.com (together, the “Website”). OSOS moved from www.osos.om to www.ososrp.com in September 2026. Links to osos.om redirect here, and these terms replace any terms previously published on osos.om, including product-specific terms such as those for OSOS PMS.

These terms do not govern OSOS products or services. If your organisation subscribes to or licenses an OSOS product, that use is governed by your agreement with OSOS: your order form, the OSOS SaaS Agreement, the Service Level Agreement, the License Terms and the SaaS Subscription Licensing Policy. If those documents conflict with these terms, your agreement prevails.

3. Using the Website

You may use the Website to learn about OSOS, evaluate our products, register for events and webinars, download resources, contact us and apply for roles. You must not:

  • use the Website unlawfully, fraudulently or in a way that harms OSOS or anyone else;
  • try to gain unauthorised access to the Website, its servers or any connected system;
  • introduce malicious code, or interfere with the Website’s operation or security;
  • scrape, harvest or copy Website content by automated means without our written permission;
  • submit information that is false, or that you have no right to share.

4. Registrations and gated content

Some resources, webinars, Demo Studio and partner areas require registration. You must give accurate information, keep any login details confidential, and tell us promptly at legal@mubbadrah.onmicrosoft.com if you believe they have been misused.

5. Our content

The Website’s content, including text, graphics, logos, product names, images and software, belongs to OSOS or its licensors and is protected by intellectual property law. You may view and print pages for your own evaluation of OSOS. You may not otherwise copy, modify, distribute or commercially use any content without our prior written consent. OSOS, GAITH and our product names are trademarks of OSOS.

6. Information on the Website

Website content is general information about OSOS and its products. It is not an offer, and it does not form part of any contract unless your agreement expressly includes it. Results in case studies and figures on the Website describe specific customer deployments; they are not a guarantee of results for your organisation. Features and availability may change.

7. Feedback

If you send us suggestions or ideas, you allow OSOS to use them without restriction or payment.

8. Links to other websites

We link to websites we do not control. We are not responsible for their content, privacy or security practices.

9. Privacy

Our [Privacy Policy] explains how we handle personal data collected through the Website, including cookies and similar technologies.

10. Disclaimer and limitation of liability

The Website is provided “as is” and “as available”. To the extent permitted by law, OSOS makes no warranties about the Website and is not liable for any indirect or consequential loss, or loss of data, profit or business, arising from your use of it. Nothing in these terms limits liability that cannot be limited under applicable law.

11. Changes

We may update the Website or these terms at any time. The version and effective date at the top show when these terms last changed, and previous versions are available on request.

12. Governing law and disputes

These terms are governed by the laws of the Sultanate of Oman. The courts of Muscat have exclusive jurisdiction over any dispute arising from them.

13. Language

These terms are published in English.

14. Contact

Questions about these terms: info@osos.om or Prime Business Solutions L.L.C., P.O. Box 807, Postal Code 116, The Myriad, Al Rusail, Muscat, Sultanate of Oman